Resource Center

Here are helpful resources for ordering or specifying our products. For further assitance, please give us a call or complete the form and we'd be happy to help!

FAQs

What is your shipping policy?

Shipping within the continental US is free! Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. FedEx and UPS are our primary carriers for US shipments.

Do you ship overseas?

Yes, we ship all over the world. Please contact us for a distributor in your area. If we don't stock product in your country, we can still ship to you. International shipping, duties and taxes will all be added to your order. Please reach out for further assistance!

What are your lead times?

Ucreate Tablets

  • Ucreate tablets are kept in stock and ship within 1 week.
  • Table top mounts for Ucreate tablets ship within one week if in stock or 4-6 weeks if not in stock.

Ucreate Tables

  • Ucreate tables ship within 4-6 weeks.
  • Ucreate table tops ship within 1 week.

Sparkle Products

  • Sparkle cubes and benches ship within 1 week.
  • Make to order Sparkle products, including solid surface wall panels, benches, and tables, ship within 6-8 weeks.

How do I update my Ucreate?

Download the Ucreate User Guide for all your how to questions.

What games are on Ucreate?

Rubix Cube

Put your problem-solving skills to the test with our digital Rubix Cube game. It's a virtual version of the classic brain teaser that will keep kids entertained for hours.

Draw

Unleash your inner Picasso with our drawing and painting game! Let kids create their own masterpieces and explore a world of color and line with their own virtual art studio!

Ants & Anteaters

Embark on an epic ants adventure: Guide tiny heroes to their sweet victory and dodge devouring anteaters at every turn!

Animated Coloring

Create a living jungle world with our interactive animated coloring book! Watch your children bring animals to life as they color them.

Four In A Row

The whole family will enjoy this digital twist on a classic favorite with our Four In A Row game!

Pyramid Puzzle

Think you can crack the pyramid code? Test your skills with this recreational challenge. There is more strategy at play than meets the eye!

Tangrams

Prepare for puzzle play like no other with Tangram. From simple geometric shapes to mind-twisting arrangements, these spatial challenges are fun and harder than you'd imagine

Geo-Color Puzzles

Are you ready to put your color matching skills to the test? Our geometric puzzle games will keep you on your toes as you race against the clock to match those colors with lightning-fast speed!

Pick Up Sticks

Time to test your dexterity with our digital pickup sticks game!

Wink

Experience a whimsical version of pong that uses eye-shaped paddles and moves at either tortoise or hare speed. Score five points to emerge victorious or shed a tear.

Tic Tac Toe

Get ready for some fun tic-tac-toe action! Our game features different images as pieces every time you play, so you'll never get bored!

Dragon Sneeze

Enjoy some simple laughter with our delightful game for little children. Help the dragon unleash its mighty sneeze and let the giggles ensue!

Maze

Discover the magic of our heartwarming maze game, where you bring animals to life by finding the way to their heart.

Sensory Break

Enjoy the calming power of sensory touch exploration that helps children self-soothe and regain their balance (autism friendly)

Solar Energy Maze

Embark on a puzzling journey with our solar-inspired maze game. Use your navigation skills to power up various items by rotating panels and discovering the right path.

And More

A new release of games are planned for the end of 2023

What kind of power is required?

All of our products support universal power of 100-220V and can be used across the globe. If you require a specific plug style, please let us know.

Do you accept returns?

We gladly accept returns for any damaged products. We have a careful testing and quality control process and package the products well, so damage rarely occurs. If you would like to see a product demo before purchasing, please contact us. We can also provide you with any installations in your area that are open to the public.

Can you help me with my product?

Of course! We'll help you resolve your issue in no time. Please complete our web form or contact us by phone for immediate assistance.

Get in touch

Do you have questions about your order, need a custom quote, or do you want to arrange a live demo? Contact us and we'll be in touch right away!